Azyaan General Trading Company respects your concerns about privacy, and understands that you care about how your information is used and shared, and we appreciate your confidence that we will do so with caution and wisdom.
We wish to send you information about our products, services, offers and promotions, but we will only do so with your consent to receive such information. You can tell us that you wish to receive this information via the website.
We will also use your personal information when you purchase services or products. The purpose is for us to be able to complete your purchase order.
You may provide us with:
Name, address, date of birth, billing address, delivery address, financial information including credit card, debit card or other payment information that you provide when filling out forms on our website, or in your correspondence with us by phone or email, from the date of your purchase from Azyaan.com products, And any information you decide to share with us.
We may provide your personal information to trusted service partners in order to provide services to you. For example, for the purposes of marketing, financing, and completing payments and delivery.
To combat fraud or any other criminal activity and to ensure the accuracy of your information, we may provide the information available to us about you to other companies, retailers, financial institutions or other organizations specialized in fighting fraud and crime. We are sometimes obligated to disclose the information we have about clients to law enforcement agencies where there is an allegation of suspected criminal activity.
We use the information you provide us in several different ways:
Executing purchase orders and delivery
To carry out your request while ensuring the accuracy of the personal and financial information you provide. To this end, we use trusted third-party payment systems to ensure the security of your payments and to ensure that your data is not used fraudulently.
We use fraud analysis systems that ensure that true and accurate payment information is provided to Azyaan.com in any purchases. We may also use credit agencies to do this job for us.
In order to ensure that the products and services you purchase are delivered to the correct address. This includes working with trusted third parties within the State of Kuwait, for example, your name, your delivery address, and the delivery preferences that you have provided us, such as when you wish to have your purchases delivered during the day.
We may store or process the information you provide for a period of time to ensure that any allegation of fraudulent use of identity can be properly investigated in the future.
In order to handle product returns or potential claims of defective products or services, we need to collect and process your personal information. In order to combat fraud regarding claims and returns, we may need to request specific personal information from you to complete your request.
In order to carry out marketing activities and improve the customer's browsing experience.
We collect your personal data to support a number of marketing, statistical and analytical activities that all aim to improve the services on the website. For example: We may use the information we collect from you to analyze how you shop and what you are eager to buy. This allows us to provide you with a more relevant browsing experience and to ensure that we provide you with marketing materials tailored to your needs and preferences. This information also allows us to offer products and services to you while browsing, which are appropriate according to the information we have about you.
You can also share your data with us by creating a profile on the website so that you can, for example, save time shopping online.
From time to time, we conduct activities to get to know the experience you went through while shopping from the Azyaan.com website and we want to understand what we do well and what we can improve. If you contacted us via our social media websites or via phone or email, we will use the data you provided to respond.
In order not to keep personal information for longer periods than necessary, we reserve the right to suspend your account if your personal account remains inactive for an extended period of time.
Where is your personal information stored?
We keep the personal information that we collect about you in safe places. Your personal information is protected from unauthorized access, disclosure, use, modification, or destruction by any institution or individual.
Our website may contain links to and from third parties. These websites have their own privacy policies. If you follow a link to these websites, please make sure to read their privacy policies before submitting any information to these websites. We assume no responsibility or legal consequences for the policies of these sites.
If you think that the personal information we have about you is inaccurate or needs updating (for example, you may have changed your address, etc.) please contact us so we can correct it. Azyaan.com is subject to a legal obligation to ensure that all information we have about our clients is in fact correct, and up-to-date. If you have saved a personal account on the Azyaan.com website, you can change the data saved about you by logging in to your account.