FAQ - azyaan

How can I Cancel my order?

“You may request a cancellation within 24 hours of purchase. Otherwise, we are unable to make any changes to your order. Please be sure to thoroughly read our descriptions and processing time”.

Do you ship internationally?

“Unfortunately, We do not ship Internationally hopefully in the near future”.

How do I track my package?

“Delievry is within 48 hours, if the order is not delievered within the time frame, you may contact us by sending your (Order Number) through our email or by Whatsapp”

How long does it take for an order to be deliver?

“Orders will be delivered by 2 days”.

How can I exchange or refund my order?

“In order to Exchange or Refund any orders, it must be returned in the same condition, please refer to our Refund & Exchange policy”.

Can I pay cash on deliever?

“ Unfortunately, we do not accept cash on delivery. Only Card payments processed through our website”

What is your policy If the item is delivered damaged?

“You can contact us within 24 hours after delivery, otherwise refund or exchange is not accepted”.

What methods of payments is accepted?

“We accept all major cards, such as K-net debit cards, Visa and Mastercards”.